Use the app

Manage local data, sync, and backups

Know where your records live before you change browsers, devices, or accounts.

Quick answer: Local mode keeps records in the current browser profile. Signing in enables the app's supported cross-device sync. A JSON backup is a recovery copy, not a human-readable report.

Last reviewed September 9, 2026

If you use local mode

Return to the same browser profile when you expect to see the same records.
Private browsing, storage cleanup, browser resets, and replacing the device can remove local data.
Export a JSON backup regularly when the browser contains your only copy.

Move to a synced account

Create an account or sign in from Account.
Review the import preview before uploading local entries, presets, and preferences.
Wait for pending uploads to finish before signing out or closing the browser after a large change.
Check another supported device before treating sync as your only recovery path.

Leave a shared device safely

Export any recovery copy you need.
Sign out of the FHO+ account.
Use Clear browser data from Account to remove local and offline cloud data from that browser.
Do not delete the account unless you intend to delete the synced account and its synced billing data.

Important notes

The app's notes should contain only the information needed for the billing record.
Keep exports and backups only in storage approved by your practice.

Sources

Information and Privacy Commissioner of Ontario on limiting personal health information

Browse all FHO+ Billing guides

Introduction — Use this help center to understand the app, the FHO+ hourly categories, and the checks to make before billing.
Start here — Set up the app once, record the day while it is fresh, and review the month before you prepare claims.
Log a day — Enter the time you worked for one service date and keep the four categories separate.
Read your billing snapshot — Understand the room calculations and prompts that change as you edit a day.
Use the time tools — Measure one work block or total several blocks before applying the result to Today.
Review a month — Use Calendar to find blank days, correct records, and check the month before claim preparation.
Create presets and weekday rules — Reduce repeated entry while keeping the saved record tied to what actually happened.
Export records and prepare claims — Create a readable date-range report and a code-by-code summary for your normal billing workflow.
Manage local data, sync, and backups — Know where your records live before you change browsers, devices, or accounts.
Use FHO+ Billing across devices — Set up FHO+ Billing on web and iPhone with the same account, then check whether your preferences and saved billing records have synced.
Review FHO+ billing records before export — A practical review checklist for Ontario FHO+ physicians using FHO+ Billing to check service dates, categories, limits, saved entries, and reports.
FHO+ billing terms for Ontario physicians — A plain-language glossary of FHO+, hourly-rate categories, Q-codes, rostered patients, billing units, and continuity terminology used in Ontario physician guidance.
If the numbers look wrong — A short diagnostic checklist for totals, room calculations, missing days, and saved data.
Check eligibility — Use the patient, service, physician, and location as the starting point before you choose an hourly code.
Choose a fee code — Keep the four hourly categories consistent in Today, reports, and billing software.
Indirect care vs clinical administration — Separate the two support categories that are easiest to confuse.
Rates, units, and rounding — Convert the time in each category into claim units and the correct base value.
Daily and monthly caps — Check the shared daily maximum and the prorated monthly maximum before submitting a large day or month.
Support-time ratios — Keep indirect care and clinical administration within the two monthly ratios.
Document a claimed day — Keep the daily totals and activity summaries needed to support hourly claims.
Prepare and check a claim — Move from the app's saved records to your normal OHIP billing process without missing the claim details.
Virtual care and other settings — Use location and service type to place virtual care, home visits, and long-term-care work in the right category.
Learners and locums — Apply the hourly guidance when teaching during care or covering an FHO practice as a locum.
Fix common mistakes — Run this checklist before you send a large claim or finish the month.
What changed on April 1, 2026 — A short guide to the FHO+ changes that sit beside the hourly-rate program.
Continuity and outside use — Understand the continuity measure without confusing it with hourly time tracking.
Official sources and dates — Go to the documents that govern or explain FHO+ billing when a rule is unclear.